You live in the canton of Geneva and can't find your subsidy certificate? There are two ways to get it back, and our team can guide you at every step, free of charge.
Download and print your certificate under “Ma situation subside” on ge.ch.
On written request to the SAM, the certificate is sent to your home.
In Geneva, anyone entitled to a health insurance subsidy receives a certificate at home. Keep this document: it may be requested for administrative procedures or by your insurer.
An official cantonal document confirming the subsidy granted to you and its amount, used as supporting evidence.
People resident in the canton of Geneva whose income qualifies them for the subsidy, including many cross-border workers insured under LAMal.
The subsidy isn't paid into your account: it's deducted directly from your premiums by your fund. The certificate is the proof.
The online route is free and immediate. Without an e-démarches account, you can request a paper duplicate from the health insurance office.
No account yet? You can register online on ge.ch, and we can guide you through it.
Allow the usual postal time to receive the slip and then the certificate.
This is the cantonal office that manages subsidies and issues certificates. Requests are made by post or online; in-person reception is by appointment only.
Include your full contact details so the SAM can send you the payment slip and then the certificate.
Health insurance office · Route de Frontenex 62 · 1207 GenevaNo. You can download and print it for free from your e-démarches area, or request it by post from the health insurance office.
You can register directly online on ge.ch, then access “Ma situation subside”. If you'd rather avoid the online route, request a duplicate from the SAM by post. We can also help you create your account.
Everyone entitled to a subsidy receives a certificate at home. If you think you're entitled but received nothing, check your situation via e-démarches or your premium statement; if in doubt, review it with us or contact the SAM.
If you work in Geneva and are insured under LAMal (right of option), you may qualify for the Geneva subsidy depending on your income, and therefore receive a certificate. We regularly assist cross-border workers with these matters.
The certificate is issued by the canton, but we support you free of charge: checking your subsidy entitlement, creating your e-démarches account, understanding your premium statement and optimising your health insurance. Our advice is independent and with no obligation.
A Geneva advisor helps you find your certificate, check your subsidy entitlement and review your health insurance, jargon-free and with no obligation.
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